Access to Online resources

Wi-fi access is available to all students living on-campus.  The ICT Services team continues to densify Wi-fi coverage in learning and teaching spaces, general areas, and on campus residences. 

60 accredited off-campus residences are now connected directly to the University network with an additional 20 to be connected in 2021.  This on-going project has resulted in improved internet connectivity to the students staying in these residences.  The list of these connected residences can be found at https://ocho.mandela.ac.za/Off-campus-connectivity. ICT Services is assisting these residences where possible to ensure adequate distribution of this connectivity via their Wi-Fi network.

Challenges with connectivity on campus should be reported to the ICT Helpdesk via https://studentrequests.mandela.ac.za or by calling 041 504 3000.

PCs in Residences

Desktop computers at Gqeberha Campuses and the George Campus are available for placement in common areas of residences across the University.  The Residence Managers, working with ICT Services, will finalise the deployment.  Students are urged to be considerate in utilisation of the limited stations. 

Quarantine Sites

Residences and spaces designated as quarantine sites will be equipped with the necessary connectivity and resources to support students.  In keeping with the spirit of #SaveLives, students in quarantined residences are reminded to observe health protocols and follow all guidelines.

Student Laptops

Following on the successful student laptop scheme that has resulted in over 10,000 students receiving new laptops in the period 2019-2021, the University continues to seek solutions in assisting students get access to devices.  At the beginning of the 2021 academic year, 1518 First Time Entry (FTEN) students funded by NSFAS received laptops. 

Students without a suitable learning device are encouraged to register online using the link https://forms.mandela.ac.za/DeviceOptIn/login.aspx by Monday, 12 July 2021.  Students are reminded to familiarise themselves with the terms and conditions attached to the online form.

Student Data

The University provided data to registered students during the month of July 2021.  Students are reminded to ensure that the correct cellular number is registered. Students can update their information using the link https://webapps.mandela.ac.za/changeofdetails/.

Computer Labs

The University’s general computers labs will be available from 07:00 to 20:00 daily. Lab Assistants will be available to ensure that computer labs are managed in line with approved Covid-19 protocols. In terms of seating arrangements, each of the labs has been modified to host only 33% of its normal capacity to maintain physical distancing. Each lab is fitted with the requisite hand sanitising dispensers and cleaning equipment.

Students wishing to make use of computer labs should book using the link: https://labspace.mandela.ac.za:8443/booking/#login

Available General Computer Labs

• Missionvale Campus - ICT General Lab, Building 519 0009
• Second Avenue Campus - Z015 and Z019 Lab
• North Campus - EBET Lab, E-Block Ground Floor
• South Campus - Aberdare Lab, Building 13 LG
• George Campus – General ICT Lab, Mopani

Meal booking

Students are reminded to make use of online booking systems available via the student portal. For example, the Catering Services Department has availed a meal booking system which offers the opportunity for collection or delivery of pre-booked meals, so as to avoid the challenge of large numbers of students queuing to be served in the dining halls.

The link to the meal booking system can be found on the student portal: http://webapps.mandela.ac.za/MealManagement      

ICT Services