Page 25 - Transformation Report

In 2019, the use of digital technologies remained key in response informing them that they should upload the
enhancing the student enrolment experience. Some of relevant documents. When all documents are received,
the solutions that were introduced included improved and the turnaround time is 7-days for an outcome decision to
integrated communication with applicants. A mobile app be communicated. In 2020, the number of registration
was designed, and the pilot version was placed on the App days was reduced by 5-days. In 2020, the Confirmation
Store for all Android devices during March 2019. Various of Offer for academic and residence admissions became
functionalities were added to the app for use by applicants available on the website and the Change of Mind system
and parents, including online applications, change of mind, was updated to incorporate the same upfront checks that the
confirmation of offer, and the ability to check admission online application system has, including the auto-admission
status. for qualifications with pre-defined criteria and placement
availability. Further developments planned for 2020 included
In addition to the above, the Apply Now page provides postgraduate admissions processes. In 2021 all registrations
critical online resources pertaining to Student Recruitment. were conducted online with student advisory capability
Rich resources in the form of infographics and other tools being available via MS-Teams (new initiative introduced) and
were developed, particularly during the 2019 – 2020 Skype for business calls.
period, for ease of application processes and further
application information. The MyFuture Portal also hosts Kiosk machines were installed across all campuses for
blogs containing relevant information about topical matters. students to be able to view and print documents, including
The turnaround time for current Grade 12 applications was proof of registration, unofficial academic records, statement
significantly improved and have been largely automated. of fees, etc. In addition, the Student iEnabler System (a
After submitting an application, applicants receive component of the Integrated Tertiary Software System) was
an outcome communication. Should other schooling configured to be accessible on smartphones as well.
results be outstanding, applicants also get an immediate

25 TRANSFORMATION REPORT